Monte Casino
The attached letter servers to confirm that Montecasino utilizes the services of Procoat Projects and can highly recommend them. Procoat Projects quality and professionalism is of the highest standard
Please feel free to contact me if you have any questions.
Deidre Jameson
Property Manager
Recommendation Letter
DWASA - Dampproofing and Waterproofing Association of South Africa
Procoat Projects has been a member of the Dampproofing Association for a number of years. Their construction knowledge and ability to solve complex damp and coating problems is an example for other
companies to work towards.
As president of the Dampproofing Association I highly recommend the services they have to offer.
Please contact me if you wish to do so.
Yours faithfully,
Padraig L. Rainer
(President)
Tel: 011 648 0378
Arthur & Melinda Beckmann
Hi Franz,
Weereens BAIE DANKIE vir julle mooi professionele werk. Ons het die afgelope tyd al 'n paar ander kontrakteurs ingehad vir verskeie werk en ek kan beslis sê dat ProCoat se werkers baie goed is. Hulle is
beleefd en vriendelik, en ons het geen probleem met enige van hulle gehad nie.
Ook dankie aan jou vir al jou moeite en tyd, ek weet ons het soms baie gepla :) Laastens dankie aan ProCoat wat onmiddelik gesê het hulle sal plan maak om dieselfde dag 'n quote te doen toe ons ander
kontrakteur nie opgedaag het nie. Ons weet dit was moeilik met vakansie dae tussen in, maar julle het die tyd gemaak om ons in te pas.
Ons sal beslis vir ProCoat verwys na enige van ons vriende/familie.
113 Fountain Str, Silverton, Pretoria
082-463-1092
Tom Blagden - Professional Graduate Engineer
I am a Professional Engineer with a Masters Degree from the University of the Witwatersrand. I have gone into the field of project engineering, so my career involves dealing with contractors on a daily basis. So
what I say hereunder is not only from a point of view of an individual receiving great quality and service from a contractor, but from an individual who knows a good contractor from a bad one.
This letter is addressed to anybody considering using Pro-Coat Projects. I wish for this letter to be the reason that ProCoat Projects is awarded work over any other contractor, because choosing ProCoat
Projects to be your contractor will be the best choice you can make. Here’s why:
I received 3 quotes from 3 different contractors to fix the damp in my house. ProCoat Projects was the most expensive by some margin. However, in getting the three quotes, ProCoat spent the most time at my
house understanding the problem, and presented the best solution. Other contractors quoted less, for a much smaller scope, which meant ProCoat quoted to do more work for each rand you spend with them. I
could have gone with the cheaper contractors, but they only quoted on fixing the parts one could visually see had problems. ProCoat projects was the only contractor that fully understood the problem, and knew
that there was more work to be done than just what could be seen. ProCoat were thus the best value for money of all the quotes.
During the time the team was on site, the senior management was not on site full time. This was initially a concern for me because a team that doesn’t have top management on site all the time is tempted to
take short-cuts rather than working the correct but more labour-intensive way. Surprisingly, ProCoat Projects has managed to instil the same high work ethics and discipline right down to each employee – a trait
I have not seen in any other contractor or company to date, in my long career of dealing with very many contractors.
The team was on time every day, worked until the closing minute of every day, and cleaned up every single day so that even though they had been chopping plaster and creating rubble in my house every day, I
came home to a house that was clean. I have a full time domestic, but not once did they assume she would clean up after them. They cleaned the floors where they had trodden dirt through the house, removed
the rubble from the walls they had been chipping away, and here is something that impressed me more than anything : not one single cent, or item in my house, went missing. There were one or two breakages
(a lamp, a glass pane, etc) but the foreman made sure to tell me about it that same day it happened.
I did random checks on the fine detail that was promised as part of the scope of work, and not once, not a single time, did I find that a corner had been cut, or had not done something they were supposed to
have done. Every single brick at ground level needed two holes. Every single brick I did random checks on had two holes. Every square meter of wall was treated as it was supposed to, without leaving out a
single layer of protection, chemical additive, or anything.
If I chose a paint sample off a chart today it was on site tomorrow, or within 2 days at the most. The team never ran out of building materials, paint, chemicals, or anything – a testament to how good the project
management was on the job, both from the team informing senior management, and senior management ensuring deliveries were done on time, to correct specification, and correct quantities.
This is my list of points that sets ProCoat Projects apart from other contractors:
Not the cheapest, but by far the best value for money
Never cut a single corner
Never came to me with a single problem or caused me to take as much as an hour off work
Never ran out of any material or item on site
On time, every single day, and worked until the last minute of the day
Kept me in the loop at all times, about everything I needed to know
Correct tools always on site for the job to be done that day; broken tools replaced the very next day
Superior knowledge of the industry and thus knew better than any other contractor what had to be done
Didn’t try to make exorbitant profit on “extra’s”
Only contractor to offer a guarantee on the work (all other contractors told me a guarantee was impossible to offer)
Didn’t steal a thing out of my house
Gave realistic timelines rather than making unachievable promises; met all deadlines
Cleaned up every single day after themselves
Every member of the site team was very respectful, friendly, humble, hard-working, disciplined, and knowledgeable of what needed to be done
Vision and ethics of the senior management visible right down to even the lowest of employees
The reason for choosing ProCoat is not only because they know their industry better than any other contractor. I will vouch for ProCoat to do ANY work, in ANY capacity, because the management of the
company is founded on the highest work ethics, discipline, and honesty, which they have successfully filtered down to the work force (and THIS is where the difference lies – no other company I’ve ever dealt
with, no matter how excellent the work ethics of the management, has been able to instil same down to the work force). So no matter what the job, I can assure you of the highest quality of work, the most
disciplined of team on site, ZERO loss or pilferage, and a manager who is interested in solving problems and making sure you’re happy as his highest priority.
If you’re reading this letter thinking it is too good to be true, or that it was written by ProCoat as a marketing tool, I invite you, I plead with you, to phone me, and come view my house. I have ZERO interest in the
company (financial or other), I am a real person, a real client, with a real desire to see ProCoat prosper because finding a contractor like ProCoat Projects, in today’s world, is like finding a needle in a haystack.
I don’t expect you to believe what you read in this letter. I truly hope that you will phone me, and better still come view my house and see for yourself. I will eagerly embrace the opportunity to put your mind at
rest that ProCoat Projects is the right choice, the only choice.
Tom Blagden
Professional Graduate Engineer
073 169 3578
083 233 2715 (Wife, Liesl)
Geoff and Carol-Anne Ward
Dear Chiné
Carol-Anne and I would like to thank everyone at Procoat Projects for the thoroughly professional way in which the company has gone about damp-proofing and painting our house and installing the agricultural
drain. Everyone has been very supportive and cooperative. We would especially like to thank the company owners, Johan and Marco, and their team leaders, James, Andrew and Freedom. These people were
always willing to assist when we put a request to them. Nothing was too much trouble! In addition, the quality of work done was of a very high standard! Clearly, Procoat Projects employees pride themselves in
doing a good job. We would like congratulate everyone on this!
Thank you to you as well for your efficiency and pleasant manner. You were always very quick to respond to our queries.
Testimonials
DWASA
The Damp-proofing & Waterproofing Association of Southern Africa
Member No. 46
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